Analyzing User Interaction and Design for Voice Assistants (Pilot)

Type of course:

Digital learning, Lesson

Language:

Duration:

30 minutes

Proficiency:

Beginner

Target:

Students, Workers, Manager

SUMMARY

This course gives an overview of User Experience and Design of Voice Interfaces to optimize their usage. The Key Principles of Voice User Interface (VUI) design and common User Challenges will be presented. It will be discussed how to analyze design choices in Voice Interaction influence User Satisfaction and overall Effectiveness. Common user challenges like e.g. misinterpretation will also be lectured.

About The Author

The TU Wien team has been a pioneering force in establishing Teaching and Learning Factories (TLFs) in Austria, prominently with the TU Wien Pilot Factory Industry 4.0. As the lead partner, TU Wien takes charge of overall project management and actively contributes to all work packages. In this project, TU Wien’s TLF stands as a role model and knowledge source. Through TLF and numerous educational initiatives, TU Wien is dedicated to advancing AI skills. The effort is represented by the Production and Maintenance Management research group at TU Wien.

Learning outcomes

By the end of this lesson, learners will be able to analyze how design choices in Voice Interaction influence User Satisfaction and overall Effectiveness.
By the end of this lesson, learners will have acquired knowledge about the key principles of Voice User Interface (VUI) design.
By the end of this lesson, learners will know how Voice Assistants maintain conversational context and handle user frustration.