ISO 9001: Fundamentals and main Clauses

Type of course:

Digital learning, Lesson

Language:

Duration:

15 minutes

Workload:

2 hours

Proficiency:

Beginner

Target:

Professionals, Workers

This nugget provides an overview of the most important pillars of the Standard ISO 9001.
After an introduction providing definitions and terminology, the focus is then oriented to the Top Tiers document of the Standard which present all characteristics, procedures, requirements and actions that need to be addressed by all personnel employed in private as well as public companies for assuring and maintaining a given and recommended value of quality of both production, administration and final products•Introduction to ISO 9001 •Top Tier documents: •Quality System Manual •Quality Operation Procedures •Quality Forms •Total Quality Management (TQM) •QA Matrix •PDCA (Plan Do Check Act)

Learning outcomes

At the end of the nugget the learner knows the main Clauses of the Quality System Management according to ISO 9001
At the end of the nugget the learner is able to implement the most important procedures to assure the provision of services or the manufacturing of products according to ISO 9001
At the end of the nugget the learner will have the necessary knowledge to implementing the zero-defect concept in products and services, according to the latest directive of European Commission