Frequently Asked Questions from users
Welcome to the FAQ section of EIT Manufacturing Academy!
Here, we have gathered answers to the most commonly asked questions from both new learners and experienced participants. Whether you’re looking for foundational information or a quick refresher, this comprehensive guide is crafted to address your queries and provide valuable insights. Let’s explore the wealth of knowledge available and empower you to make the most of your learning journey with EIT Manufacturing Academy.
How do I reset my password?
To reset your password, navigate to the Login page of EIT Manufacturing Academy and click on the “Forgot Password” link. Follow the instructions provided to reset your password via email.
How do I change my account settings?
Once logged in, navigate to Profile > Edit in the menu to update your account settings.
How can I create training as an author?
If you’re interested in becoming an author and developing training courses, or if you’re looking for a platform to showcase or promote your content, we encourage you to contact us. Please fill out the contact form on the Contact Us EIT Manufacturing Academy page, and our team will assist you further.
What is your Refund Policy?
Our Refund Policy is detailed in our Terms & Conditions, which can be found at the footer of the platform under the link titled “Terms & Conditions.” Please consult this document for comprehensive information about our refund policy and other terms that govern your use of the platform.
Do you offer free trainings?
Yes! To find free trainings, use the Price filter and set the range from 0 to 0 EUR. This will display all available free courses.
How many trainings can I enrol in?
At EIT Manufacturing Academy, there are no limits to the number of trainings you can take. Whether you’re interested in purchasing individual courses or exploring our range of free offerings, you are welcome to enrol in as many trainings as you wish.
Who are the instructors behind the trainings?
Our trainings are developed by expert instructors whose profiles and credentials are prominently featured on each training page.
How do I obtain a certificate?
Upon successful completion of a training at EIT Manufacturing Academy, you may qualify to receive a certificate of completion. The specific process for obtaining a certificate varies by training, but generally involves meeting all course requirements. Once you have fulfilled these requirements, you will typically have the option to download or receive your certificate electronically.
Where can I find the Privacy Policy?
You can find the Privacy Policy at the footer of the platform under the link titled “Privacy Policy” This document, along with our Terms & Conditions, outlines the terms governing your use of the platform. Reviewing the privacy policy will give you insight into how we handle your information and ensure your privacy is safeguarded while using our platform.
Where can I find the Terms & Conditions?
You can find the Terms & Conditions at the footer of the platform under the link titled “Terms & Conditions.” These documents detail the terms that govern your use of the platform, including your rights and responsibilities as a user. Reviewing the Terms & Conditions ensures you have a clear understanding of the rules and agreements associated with using our platform.